Shipping policy
OUT-OF-PROVINCE WEB ORDERS
- All return packages must be received within 30 days of the date your order was shipped from us.
- Returns are processed within 5-7 business days of packaging receipt. You will receive a confirmation e-mail.
- Returns may be made by mailing the package back to us or in person.
- No returns or exchanges will be accepted on December 26 and 27.
- Shipping is non-refundable.
US AND INTERNATIONAL CUSTOMERS
- International shipping costs do not include any import taxes or customer fees.
- The customer is responsible for payment of any duties or taxes incurred.
- International orders may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates. While this usually doesn’t happen, we regret if this causes any problems.
- Shipping is non-refundable.