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Shipping policy

OUT-OF-PROVINCE WEB ORDERS

  • All return packages must be received within 30 days of the date your order was shipped from us.
  • Returns are processed within 5-7 business days of packaging receipt. You will receive a confirmation e-mail.
  • Returns may be made by mailing the package back to us or in person.
  • No returns or exchanges will be accepted on December 26 and 27.
  • Shipping is non-refundable.

 

 US AND INTERNATIONAL CUSTOMERS

  • International shipping costs do not include any import taxes or customer fees. 
  • The customer is responsible for payment of any duties or taxes incurred.
  • International orders may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates. While this usually doesn’t happen, we regret if this causes any problems.
  • Shipping is non-refundable.